Frankie B's | FAQs

Frankie B’s Halal Menu: 🕌🍽️
🥩 We offer a halal menu
📋 View menu: Halal Menu

Frankie B’s Vegan Menu: 🌱🍽️
🥦 We offer a vegan menu
📋 View menu: Vegan Menu

Frankie B’s Vegetarian Menu: 🧀🥗
🍕 We offer a vegetarian menu
📋 View menu: Vegetarian Menu

Frankie B’s Gluten-Free Menu: 🌾🚫
🥗 We offer a gluten-free menu
📋 View menu: Gluten-Free Menu

Frankie B’s Dairy-Free Menu: 🥛🚫
🧑‍🍳 We offer a dairy-free menu
📋 View menu: Dairy-Free Menu

Frankie B’s Nut-Free Menu: 🥜🚫
🥄 We offer a nut-free menu
📋 View menu: Nut-Free Menu

Frankie B’s Lactose-Free Menu: 🥛❌
🍽️ We offer a lactose-free menu
📋 View menu: Lactose-Free Menu

🍕 Frankie B’s Food House
📍 Parramatta
⏰ Open 24/7
🔄 365 days a year

🍽️ Breakfast | Brunch | Lunch | Dinner | 24-7
🍽️ Ribs | Steak | Seafood | Wood Fired Pizza | Pasta

 

🍳 Frankie B’s Brunch House
📍 Westfield Eastgardens
⏲️ 8:30am – 4pm
📆 Mon – Sun

🍽️ Breakfast | Brunch | Lunch | Kids Playground
🍽️ Pasta | Burgers | Bowls | Pastries

 

Need More Help? 📲

WhatsApp Chat: ✅
📅 Availability: Mon – Sun
⏰ Hours: 9am – 5pm
🔄 Response Time: 5 mins
🔗 WhatsApp Enquiries

 


Contact Options: ☎️
📲 WhatsApp Live Chat
📧 Email

WhatsApp Chat: ✅
📅 Availability: Mon – Sun
⏰ Hours: 9am – 5pm
🔄 Response Time: 5 mins
🔗 WhatsApp Enquiries

 

Email Support:
📆 Available: 24/7
🔄 Response: 24 hours
📧 hello@frankiebs.com

 


Frankie B’s Food House: 🍕
📍 Parramatta
⏰ Open 24/7
🔄 365 days a year

Frankie B’s Brunch House: 🍳
📍 Eastgardens
⏲️ 8:30am – 4pm
📆 Mon – Sun


FRANKIE B’S DIETARY ONLINE MENUS:

Halal Menu: https://www.frankiebsparramatta.com.au/s/order/GI27MQLJKEMJKECJ3ZAU7W2P?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Vegan Menu: https://www.frankiebsparramatta.com.au/s/order/N27U7GWP2I2OAOBZQWCLXJXT?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Vegetarian Menu: https://www.frankiebsparramatta.com.au/s/order/LTNC6DWSQ53EIHWQFTWOIEZC?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Gluten-Free Menu: https://www.frankiebsparramatta.com.au/s/order/5QC26T4KRP7FLAVRZDIQ5SUM?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Dairy-Free Menu: https://www.frankiebsparramatta.com.au/s/order/EQLT7GCYYQ4FS7IDOB3DXM3T?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Nut-Free Menu: https://www.frankiebsparramatta.com.au/s/order/CQ3SPAG2X2KLXFTYVK73PNHZ?src=g-icon&location=11efa14828474eae9f983cecef6dbac6

Lactose-Intolerant Menu:https://www.frankiebsparramatta.com.au/s/order/H6GQMBJVDWNRILWHXBTKTZZX?src=g-icon&location=11efa14828474eae9f983cecef6dbac6


 

BLUE NBI WIDGET

https://bookings.nowbookit.com/?accountid=9c8320de-65bd-46e7-b636-9320d01b71a7&theme=light&colors=hex,A7C6ED&bg=transparent&banner=hidden

BLACK NBI WIDGET

https://bookings.nowbookit.com/?accountid=9c8320de-65bd-46e7-b636-9320d01b71a7&theme=light&colors=he…,000000&bg=transparent&banner=hidden


NBI OG WIDGET

https://bookings.nowbookit.com/?accountid=9c8320de-65bd-46e7-b636-9320d01b71a7&theme=light&colors=hex,000000

https://bookings.nowbookit.com/?accountid=9c8320de-65bd-46e7-b636-9320d01b71a7&theme=light&colors=hex,A7C6ED


Ribs | Steak | Seafood | Wood Fired Pizza | Pasta | 24/7

4 The ❤️ of Food


Welcome, you’re now an FB’s Rewards member!

1️⃣ Every $100 spent
= 10 FB’s Reward Points.

2️⃣ Every 10 points
= $10 credit towards all bills.


FB’s Rewards Policy: 🎯

Earning Points: 💰
💵 Earn 10 points per $100 spent

Points Value: 💳
💰 10 points = $10 credit

Redemption: 🎁
🎯 Redeem once you reach 10 points

Sign-Up: 📝
📲 Sign up online to start earning
🔗 Join Now

Expiry:
🚫 No expiry on earned points

Where You Can Earn: 🍽️
✅ Earn on dine-in, takeaway, pickup
🚫 No points on Uber orders

Where You Can Use: 🎟️
✅ Use on dine-in, takeaway, pickup
🚫 Not valid on Uber orders

eGift Card Use: 🎫
💳 Earn & redeem points with eGift cards


eGift Card Policy: 🎁

Purchase: 💌
🛒 Buy online only

Validity: 📆
⏳ Valid 3 years from purchase

Refunds:
💵 No refunds or cash exchange

Usage: 🍽️
✅ Use for dine-in, takeaway, pickup
🚫 Not valid with Uber

Security: 🔒
🚫 Lost or stolen cards not replaced

FB’s Rewards: 🎯
💰 Earn & redeem reward points


Birthday Package: 🎂

Guests: 👥
🎉 Min 8 guests required

Booking: 📝
📲 Online booking needed

Deposit: 💰
💵 $50 deposit required
🔄 Refunds 24hrs after event

Less Than 8 Guests?
💵 Deposit won’t be refunded

Cancellations: 🚫
❌ No refund within 24hrs
✅ Refund if canceled 24hrs prior

No-Show Policy: 🚷
💰 Deposit won’t be refunded

Modify Booking: ✏️
🔗 Use SMS link anytime


Anniversary Package: 💕

Guests: 👥
💑 Min 2 guests required

Booking: 📝
📲 Online booking needed

Deposit: 💰
💵 $50 deposit required
🔄 Refunds 24hrs after event

Cancellations: 🚫
❌ No refund within 24hrs
✅ Refund if canceled 24hrs prior

No-Show Policy: 🚷
💰 Deposit won’t be refunded

Modify Booking: ✏️
🔗 Use SMS link anytime


Standard Reservations: 🍽️

Guests: 👥
👨‍👩‍👧‍👦 For 1-24 guests
👨‍👩‍👧‍👦 25+ guests require a set menu

Booking: 📝
📲 Online booking needed

Deposit: 💵
✅ No deposit needed
🚫 Unless set menu is chosen

Late Arrivals:
⏳ 15-min grace period
🔄 Table may be given away

Cancellations: 🚫
✅ Allowed anytime
❌ Except set menu bookings

No-Show Policy: 🚷
💰 No charges will apply

Modify Booking: ✏️
🔗 Use SMS link anytime


Set Menu Policy: 🍴

Guests: 👥
🍽️ Min 8 guests required
👨‍👩‍👧‍👦 25+ guests require a set menu

Booking: 📝
📲 Online booking needed

Changes: 🔄
👥 Change guests 24hrs prior

Serving Details: 🍽️
🥗 Choose meals on the day

Deposit: 💰
💵 $50 deposit required
🔄 Refunds 24hrs after event

Payment Info: 💳
💰 Pay at event end
💵 Split bills & Afterpay ok

Less Than 8 Guests?
💵 Deposit won’t be refunded

Cancellations: 🚫
❌ No refund within 24hrs
✅ Refund if canceled 24hrs prior

No-Show Policy: 🚷
💰 Deposit won’t be refunded

Modify Booking: ✏️
🔗 Use SMS link anytime

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About Frankie B’s

Frankie B’s is more than just a restaurant—it’s a movement built on bold flavours, creativity, and a deep passion for food. Founded by two best friends with a shared love for street culture and culinary innovation, Frankie B’s is where authenticity meets artistry.

With a menu inspired by Italian heritage and global influences, we go beyond tradition, infusing modern twists, handcrafted techniques, and premium ingredients into every dish. From wood-fired pizzas and gourmet pastas to our signature gnocchi bowls and fried pistachio pockets, our menu reflects a dedication to flavour, quality, and originality.

At Frankie B’s, food is an experience—one that brings people together. Whether it’s a quick brunch, a late-night meal, or a special celebration, we create a vibrant, welcoming space where guests can connect, indulge, and make memories.

Driven by a commitment to innovation, excellence, and customer experience, Frankie B’s continues to evolve, setting new standards in the food industry. With 24/7 dining at Frankie B’s Food House and a specialised brunch experience at Frankie B’s Brunch House, we cater to every craving, at any time of day.

This is Frankie B’s—where culture, passion, and food collide to create something truly extraordinary.

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Frankie B’s Story

Frankie B’s began as a vision between two best friends, united by their love for food, street culture, and the art of culinary innovation. What started as a passion for bold flavours and creative cooking has grown into a thriving food destination, known for its authenticity, craftsmanship, and relentless pursuit of excellence.

The journey of Frankie B’s is deeply rooted in heritage and evolution. Inspired by Italian tradition and global influences, the founders set out to break boundaries in the dining experience—blending classic techniques with modern creativity to deliver dishes that are as exciting as they are memorable.

Every plate served at Frankie B’s tells a story—one of dedication, quality, and an unyielding drive to redefine expectations. From the early days of perfecting wood-fired pizzas and handcrafted pastas to introducing one-of-a-kind creations like gnocchi bowls and fried pistachio pockets, the brand has continuously evolved to push the limits of flavour and experience.

But Frankie B’s isn’t just about food—it’s about community, culture, and creating lasting connections. It’s a place where guests don’t just dine—they feel the energy, the passion, and the love that goes into every dish.

As Frankie B’s continues to grow and innovate, the mission remains the same: to bring people together through food, creativity, and a dining experience unlike any other.

This is more than a restaurant—it’s a journey, a passion, and a movement that continues to thrive.

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Frankie B’s Mission

At Frankie B’s, our mission is to redefine the dining experience by blending authentic Italian tradition with modern creativity. We are committed to delivering exceptional quality, bold flavours, and handcrafted meals that reflect our passion for food and innovation.

Through continuous evolution and attention to detail, we create a space where guests can connect, indulge, and celebrate. Every dish we serve is more than just a meal—it’s an experience designed to inspire community, culture, and culinary excellence.


Frankie B’s Vision

Our vision is to establish Frankie B’s as a leading force in the global food industry, setting new standards for modern Italian cuisine through innovation, originality, and an uncompromising commitment to quality.

We strive to build a brand that is recognised worldwide, not just for its food, but for its passion, creativity, and ability to bring people together. Through constant growth and reinvention, we aim to make Frankie B’s synonymous with culinary excellence, ensuring that when people think of innovative, world-class dining, they think of Frankie B’s.

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Frankie B’s Audience

Food Enthusiasts – Adventurous diners who seek bold flavours and innovative culinary experiences. With unique and rare creations like our Gnocchi Bowls and Fried Pistachio Pockets, Frankie B’s delivers a dining experience unlike any other.

Health-Conscious Diners – Individuals who prioritise fresh, high-quality ingredients without compromising on taste. With seven dedicated dietary menus, we ensure that every guest enjoys a meal tailored to their preferences.

Celebration Seekers – Families, friends, and groups looking for a vibrant and memorable dining experience. Whether it’s a set menu, birthday package, or anniversary package, Frankie B’s provides the perfect setting for special occasions.

Young Professionals – Busy individuals who value high-quality, flavour-packed meals served in a convenient and welcoming atmosphere. Our lunch pre-order service ensures that professionals can enjoy a delicious meal without the wait, making it perfect for those on tight schedules.

Local Community – Residents who support local businesses and enjoy gathering over great food. With the FB’s Rewards Points Program, loyal customers can earn exclusive benefits and rewards every time they dine.

Technology Enthusiasts – Guests who embrace seamless digital experiences. Our QR code digital menus integrate smoothly with mobile devices, allowing effortless browsing, ordering, and payments. Additionally, customers can store gift cards and FB’s Reward Points in their mobile wallets, creating a fully integrated dining experience.

Tourists & Visitors – Travellers seeking a standout dining experience that blends modern Italian cuisine with bold flavours and creative innovation.

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What Frankie B’s Stands For

At Frankie B’s, we are driven by a relentless pursuit of excellence, creativity, and authenticity, shaping every aspect of our brand. We don’t just serve food—we create experiences that leave a lasting impact.

Uncompromising Quality – Every dish begins with the freshest, highest-grade ingredients, sourced globally and prepared fresh to honour the craft of true culinary excellence.

Innovation & Growth – We embrace bold ideas and continuous evolution, refining our menu, techniques, and customer experience to stay ahead of the curve and set new industry standards.

Passion for Food & Community – More than just a meal, our food is a celebration of culture, connection, and creativity, bringing people together over unforgettable flavours.

A Commitment to Excellence – Our ambition is to define the future of modern Italian dining, creating a brand that stands for innovation, authenticity, and world-class experiences.

Customer-First Philosophy – We believe in listening, adapting, and improving. Every guest is at the heart of Frankie B’s, and their experience fuels our dedication to perfection.

At Frankie B’s, we don’t just cook—we curate, innovate, and elevate every detail, ensuring that every bite reflects our unwavering commitment to craftsmanship and passion for food.

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Frankie B’s Graffiti Paper: A Story of Friendship, Memories, and Art

At Frankie B’s, food is more than just a meal—it’s about bringing people together, sharing stories, and celebrating life. The Frankie B’s Graffiti Paper embodies this spirit, serving as a visual tribute to the friendship that started it all.

This one-of-a-kind artwork was created by a talented graffiti artist, but its inspiration runs much deeper. It represents 20 personal memories shared by the two founders—inside jokes, childhood moments, and meaningful experiences that shaped their bond. Each symbol, design, and colour holds significance, reflecting laughter, struggles, and growth along their journey.

More than just art, the Graffiti Paper is part of the Frankie B’s experience. It wraps our signature burgers, serves as the underlay for many of our fried dishes, and brings a bold, creative energy to every meal.

When you step into Frankie B’s and see the Graffiti Paper, you’re not just looking at art—you’re experiencing a story of passion, creativity, and the connections that bring people together. This is the heart of Frankie B’s—a place where creativity thrives, friendships grow, and every dish is made with love.

 

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🔥 A Culinary Engine in Motion

At Frankie B’s, the kitchen is more than a place—it’s an engine of creativity and passion. Just like a finely tuned machine, every element works together, transforming raw ingredients into unforgettable dishes.

Our art wall brings this to life. Each kitchen instrument represents a key part of the process—from prep to plating—fueling the heartbeat of Frankie B’s.

🚀 Powering flavour. Driving passion.


🛠️ Built by Hand, Fueled by Passion

No shortcuts. No templates. Every piece of our art wall was built by hand, designed by the owners to reflect precision, craftsmanship, and dedication—just like every dish we serve.

Every element has a purpose, just like every ingredient in our kitchen. Precision meets creativity to craft an experience that’s more than just a meal.

🔥 A tribute to the art of food.


🎨 Innovation Meets Flavour

From the starting line (where ingredients are prepped) to the final burst of creativity (where dishes come to life), the art wall at Frankie B’s is a visual explosion of flavour, passion, and energy.

More than just decor—it’s a conversation starter. A symbol of creativity. A reminder that at Frankie B’s, food isn’t just a meal—it’s an experience.

Every bite, a masterpiece.

Frankie B’s Food House vs. Frankie B’s Brunch House

Frankie B’s Food House

Focus – Offers a wide range of meals, including wood-fired pizzas, pasta, seafood, and more.

Menu – Full breakfast, lunch, dinner, and late-night options, catering to all-day cravings with a diverse selection.

Hours – Open 24/7, providing convenience at any hour for those who crave great food anytime.

Service – Offers dine-in, takeaway, and delivery, with a focus on high-quality food and fast service.

Frankie B’s Brunch House

Focus – Specialises in breakfast, brunch, and lunch, providing a relaxed dining experience for early risers and midday meals.

Menu – Features gourmet breakfast and lunch options, including acai bowls, fresh juices, and coffee, with a lighter selection compared to the Food House.

Hours – Open Monday to Sunday, 8:30 am – 4:00 pm, catering to both brunch and lunch crowds.

Service – Offers dine-in, takeaway, and delivery, with a cosy, family-friendly atmosphere and a kids’ playground at select locations like Eastgardens.

Key Difference:

Frankie B’s Food House is a full-service, all-day dining destination, while Frankie B’s Brunch House focuses on breakfast, brunch, and lunch with a limited operating window for those who prefer early and midday dining experiences.

 

Family-Friendly Dining: The Frankie B’s Playground Area

At Frankie B’s Brunch House, we believe that great food and family experiences go hand in hand. To create a welcoming space for families, select locations, such as Eastgardens, feature a dedicated playground area, allowing children to play while parents enjoy a relaxed dining experience.

Designed for Families

  • The playground area provides a safe and engaging space for kids to enjoy.
  • Parents can dine comfortably, knowing their children are entertained in a secure environment.
  • The family-friendly atmosphere enhances the overall dining experience, making Frankie B’s a go-to spot for parents and young families.

Seamless Dining & Play Experience

  • The playground is located within easy view of the dining area, allowing parents to supervise while enjoying their meal.
  • Ideal for breakfast, brunch, and lunch outings, whether it’s a casual meal or a special family gathering.
  • The space encourages a lively and community-driven environment, making Frankie B’s a favourite for families.

Why It Matters

At Frankie B’s, we’re committed to providing more than just great food—we create an experience where everyone, including families, can feel at home. Our playground area enhances the brunch house experience, making it the perfect destination for families looking to dine, relax, and enjoy quality time together.